Why to give your team clear budgets
Taking responsibility for something is less like tipping over the first of many dominoes and more like poker: constantly pricing
Taking responsibility for something is less like tipping over the first of many dominoes and more like poker: constantly pricing
“Lead, follow, or get out of the way” is the catchphrase for the main character in Idiocracy, who goes from
There are two kinds of music: Music played for the benefit of the player. “I made this. It’s amazing.” Music
When making a list of options to choose from, don’t forget these ones: Find more options Find someone who can
How much of my life is spent on externalities? These neither bring lasting joy nor are the true cause of
Cadence allows people to walk beside you. Cadence is the alternative to control: the more people you add, the better
“I thought I was clear” is something an authority figure will say pretty frequently. What I’ve noticed is that usually
As soon as you suspect that you didn’t make what you have for the person you’re talking to, you need
This week I was coaching “brain science of dropping guard: acing your toughest customer service conversations” in a workshop at