“What’s the hard part?”

Seth Godin recently pumped this up as a valuable question in some contexts. I’m here to tell you that it is. I’ve used that question extremely effectively:

  • To better understand what someone was trying to get at at work.
  • To make some plans that affect multiple people.
  • With my daughter to expand my empathy on a tough situation she’s thinking about that is upsetting to her.
  • With a contractor I’d hired for something.

It’s a great question!


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